Our Why
We have a noble calling: to enrich the lives of families in Columbus, Ohio by keeping them safe and comfortable. There is no higher purpose; to us, doing the work we do is a privilege, not a job. We take it seriously; we pursue it relentlessly, and we serve tirelessly.
Our Core Values
- Honor God In All That We Do
- Safety First for Your Family and Ours
- Service Our Clients at the Highest Level
- Maintain a Reputation for Honesty, Integrity, and Reliability
- We Raise the Bar as a Team – Every Action, Every Word, Every Service, Every Time
Our World Class Services Guarantees
We Value Your Home Guarantee
The World Class Services expert will always use floor protecting shoe covers and tarps to protect your home. Our aim is to leave your home’s interior in the same condition it was in before we arrived. If you are ever dissatisfied with how we left your home, we will clean your home for you.
We Value Your Safety Guarantee
The World Class Services expert will arrive in a World Class Services truck, wearing a World Class Services uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. World Class Services is fully licensed and insured for your safety and protection and all of our team.
“No Lemon” Guarantee
Manufacturers have admitted that 3% of their equipment comes from the factory with some kind of defect. We guarantee that when the heating, cooling, plumbing, or electrical equipment we have installed is maintained and operated in accordance with the manufacturer’s operation and maintenance manuals, should your compressor or heat exchanger fails in the first five years we will replace it with a brand new current model free of charge.
We Value Your Satisfaction Guarantee
World Class Services accepts responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if for any reason you are dissatisfied with the performance of your electrical, plumbing, or heating and cooling equipment, we will do whatever it takes to make it right and correct the problem to your satisfaction.
We Value Your Time Guarantee
No matter when you call us for help with your heating, cooling, plumbing, or electrical needs, you will always speak to a live person. Our experienced experts will efficiently determine how we can help you the best and will schedule an appointment at your convenience. Plus, our Service Expert will give you a call before they arrive at the appointed time, so you don’t have to waste your valuable time waiting or worrying.
One Year “Test Drive” Guarantee
If you are unhappy with your installation and we cannot fix it, we will remove the system and refund 100% of your original investment at any time during the first year.
Workmanship Guarantee
The World Class Services installation experts are the best in the heating and cooling business, attitude, and workmanship. They are constantly trained to keep up-to-date with new market developments in plumbing and electrical techniques. That means you can have the confidence that a true, knowledgeable expert will help you! They will care for your home and complete the job in a timely manner, and with precision. They will clean up when they are finished and will take personal responsibility for your satisfaction. They will not smoke or swear in or near your home. If they have not performed in accordance with these high standards, we will refund whatever portion of the purchase price that you feel to be fair and reasonable. Thank you!
